You’ve decided to seek out chiropractic care! Awesome! Now where to begin? If you’re like most people, you’ve decided to start researching which doctor to visit by looking online. Houston chiropractor reviews are a natural place to begin, but should they guide your decision?
While not widespread, there are places out there where any local business can purchase online reviews. There are some easy ways to take a critical look at the reviews you’re reading to make sure they’re legit. What are the dates of the reviews? Did they all occur within a short time frame? Or are they spread out for months and even years?
An established chiropractic office should have reviews that span several years. While Google has made changes from time to time, most reviews do stick around for awhile. In some cases, old accounts become deactivated and the reviews disappear, but you should expect to see reviews longer than clumped together over a few weeks.
Reliability happens when you can see what happens over time. The more reviews they have over a longer period of time, the more you can feel comfortable that you’re receiving accurate information on your search.
When taking a look at Houston chiropractor reviews, does volume really matter? How many reviews do you need to make your decision?
In some ways, the total number of reviews is very important. It can indicate that the office is actively creating enough of a positive experience that patients feel compelled to share their story online.
However, if all the of reviews are very short, like “Great chiropractor!” or “The best!” — you may want to take a more critical look. Many people would agree that the quality of the reviews in addition to the quantity should also be considered.
Inevitably, your research will bring you to a chiropractic office that has a good variety of reviews, a large number of reviews, and they all seem like they are a good, reliable source of information about the office. What if they also have a few bad reviews?
Anyone that has been in business for any length of time will run into that customer (or patient) that they just can’t make happy. The office itself may just be having a bad day, or have a staff member that is on their way out.
No business is perfect, and chiropractic offices are no exception. If you find an office that has a bad review, read the review. Does it make sense, or does it seem like something that may fall into a “bad day” category?
Did the business owner respond, or is that bad review just sitting there? An owner that takes the time to respond to the inevitable poor review is a good thing. However, if the business owner uses this time to blast the customer instead of explaining how they fixed the problem, this is not good.
You want to know that there’s no pattern of “bad behavior” before determining if this chiropractic office is the right place for you to bring your spine and your business. However, a bad review can give you information about how the owner will treat you should things go wrong.
We’ve had patients receive a friend’s referral to an office, and then do research on that referral only to find that they have bad reviews and responded poorly. This is your health and your investment of time, money, and energy. Do your research and take a look at the experiences of others with a critical eye before choosing your Doctor of Chiropractic to help you. They ended up choosing CORE Chiropractic because after doing their research, they felt much more confident about putting their health in our hands. Please visit our home page to schedule your appointment online today – let us find out if we can help you!